Focused Services.
Lasting Results.
Custom Needs. Strategic Solutions. No Guesswork.
Service Description
For businesses with complex goals, unique needs, or evolving priorities — the Custom Engagement Package is your entry point into a fully tailored partnership with CTCX Digital. Instead of a one-size-fits-all solution, we start with a discovery process designed to understand your vision, challenges, and growth opportunities. From there, our team develops a proposal that maps your goals to clear strategies and execution steps, ensuring you move forward with confidence. This engagement is ideal for companies navigating growth, preparing to launch a new product, or needing a multi-channel digital marketing strategy that blends AI-powered marketing, SEO optimization, paid advertising, content development, and brand strategy into a cohesive plan. Whether you’re scaling into e-commerce, expanding internationally, or looking to modernize your digital footprint, this package ensures that every recommendation is rooted in evidence and tailored to your business. Deliverables: -1-Hour Strategy Consultation (Zoom or Google Meet): interactive session to clarify your goals and current position. -Discovery Intake + Business Overview: structured intake form and follow-up analysis that captures your vision, pain points, and key objectives. -Initial Assessment of Marketing, Brand, and Operations Gaps: identify where opportunities exist, what barriers may slow growth, and what to prioritize. -Custom Proposal with Scope, Timeline, and Pricing: a clear roadmap for execution that matches your resources, objectives, and market dynamics. Notes: No work is performed until the proposal is accepted. Timeline and pricing vary based on scope and resource needs. Ideal for companies with a $5K+ budget or multi-channel initiatives requiring depth across branding, marketing, and e-commerce enablement. Custom proposal and pricing delivered after the consultation call. Why Choose Custom Engagement? This package is perfect if you want clarity before investing heavily in execution. It reduces risk by validating your ideas, ensuring resources are allocated effectively, and building a strategy that scales with your business. With CTCX Digital, you’re not just buying a consultation — you’re starting a partnership that bridges strategic consulting with digital execution.
Cancellation Policy
This policy outlines our terms and conditions, refund practices, deliverable acceptance, and project engagement rules. By purchasing a plan, package, or custom engagement, you agree to the following terms: Engagement and Project Start Monthly Plans: Work begins immediately following the scoping meeting and is delivered on a rolling basis throughout the month. Clients may select their preferred start date. One-Time Packages: These engagements are billed as a one-time fee. Delivery timelines are agreed upon in advance during project scoping. Custom Engagements: Timelines, deliverables, and milestones are defined and mutually agreed upon before work begins. Right to Refuse CTCX Digital reserves the right to decline or discontinue work if a project falls outside of our scope, conflicts with our values, or cannot be delivered to our quality standards. Nature of the Work Creative Deliverables: Our work involves creative strategy and execution. Because creative work is often subjective, we scope each project carefully and ask the right questions to align with your expectations. Revision Policy Each creative deliverable includes up to three (3) rounds of revisions. Additional revisions beyond this may require a separate agreement and additional costs. KPI Accountability While we design campaigns and deliverables to meet agreed-upon objectives, marketing outcomes depend on multiple factors outside our control (e.g., client implementation, market conditions, competitor actions). Therefore, CTCX Digital cannot guarantee specific results and should not be held responsible if KPIs or desired effects are not achieved 100%. Deliverables & Acceptance Deliverables will be submitted according to the agreed-upon scope and timeline. Once deliverables are provided, the client has 5 business days to request revisions (if included in the scope). If no revision request is made, the deliverables are deemed accepted and final. Refunds & Cancellations - Monthly Plans: Billed monthly in advance. Clients may cancel at any time; services already rendered or currently in progress are non-refundable. Cancellations will apply to the next billing cycle. -One-Time Packages & Custom Engagements: Non-refundable once work has begun. If a project is canceled before kickoff or delivery of initial materials, a full refund may be issued. Digital Products (e.g., templates, toolkits, reports): All sales are final and non-refundable once access or delivery has been provided.
Contact Details
407-385-0020
info@ctcxdigital.com
Melbourne, FL, USA